At Colorblooms, operated by Eikospace Innovation Private Limited, we are committed to delivering a smooth, secure, and worry-free shopping experience. In this document:
- “We,” “us,” and “our” refer to Eikospace Innovation Private Limited.
- “You,” “your,” and “user” refer to customers purchasing men’s clothing on our platform.
By shopping with us, you agree to the return and refund procedures outlined below.
Return Eligibility
- Items must be unused, unwashed, and returned in original condition, including all tags, labels, and packaging.
- Ensure all tags, labels, and packaging are returned exactly as received.
- Worn, washed, or altered items are not eligible for return.
- Return requests must be made within 48 hours of delivery by contacting our customer support.
- Items failing to meet these criteria will not be accepted for return.
How to Initiate a Return
- Submit Your Request
- Email your return request along with the Order ID and reason for return to eikospaceinnovationpvtltd6@gmail.com.
- Provide Supporting Images
- For damaged, defective, or incorrect items, attach clear photos to expedite processing.
- Follow Return Instructions
- Once your request is approved, we will provide step-by-step instructions to complete the return.
Note: Returns that do not follow these guidelines may be rejected.
Refund Process & Timeline
- Returned items are inspected to ensure they meet return requirements.
- You will be informed if the refund is approved or declined.
- Approved refunds are credited to the original payment method within 5–7 business days.
- A confirmation email will be sent once the refund is processed.
Partial Refunds
If a returned item partially meets return conditions (e.g., minor damage or missing packaging), a partial refund may be issued at our discretion.
Damaged, Defective, or Incorrect Products
- For faulty, damaged, or incorrect items, submit a return request within 48 hours of delivery.
- Attach clear photos or videos of the issue and email them to eikospaceinnovationpvtltd6@gmail.com for quick resolution.
Need Assistance?
For any questions or help regarding returns or refunds, contact our support team at:
eikospaceinnovationpvtltd6@gmail.com
Thank you for shopping with Colorblooms. Your trust in our men’s clothing collections is invaluable, and we remain committed to making your experience exceptional.